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Terms & Conditions

By using AELV's site and purchasing with us, you are agreeing to all of the Terms & Conditions, which might be updated by us from time to time without prior notice. AELV reserves the rights to withdraw or amend the Terms & Conditions without notice. 



All orders are subject to acceptance and availability. Items in your shopping cart are not guaranteed available and may be purchased by other customers. AELV offers products for sale that are in stock and available for dispatch from our suppliers (for retail and manufactured items). Occasionally our shipments from suppliers may be delayed. Consequently you may also have to wait to receive your purchase. The confirmation email sent to you upon payment places you in priority to receive these delayed items. Alternatively, you may email us to request for a notification upon the arrival of selected merchandise not held in stock. 

If your selected merchandise is no longer available, we will notify you by email and refund your payment to your credit/debit card or bank account. Refunds will be made within 30 working days of your selected merchandise becoming unavailable. All refunds will be made as soon as possible.


Pricing Policy 

Prices shown on the site are in Singapore Dollars (SGD). A currency converter tool is located at the top left hand corner of Home page for your convenience. All final payments will be made in SGD.
If you are a customer whose credit/debit card is not denominated in Singapore Dollars (SGD), the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. 



All our images are copyrighted. Please do not use any of our images without our permission.
AELV makes every effort to display the colours and materials of our products on our website as accurately as possible. However, actual colors and feel of product may differ in real life.


    Privacy Policy    

    AELV is committed to protecting the privacy of our online customers to our site. This Privacy Policy applies to the Site. This Privacy Policy does not apply to other web sites to which we link (if any). You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.



    Information Collected 

    While visiting this Site, we may ask you to sign up with us and/or provide information that personally identifies you. During these processes, we collect personal information such as your name and email address. We also collect personal information when you choose to use certain other features of the Site, such as making purchases or electing to receive newsletter about upcoming events or promotions. When you choose to use these additional features, we require you to provide additional personal information such as your phone number, billing and shipping addresses and credit card information, and we may request additional personal information such as your shopping preferences and demographics.


      Privacy Policy Change   

      If we decide to change or make any amendment to our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the Privacy Policy as posted.


        Last Updated: Jan 01, 2019
        © 2019 AELV.CO, All rights reserved.


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